Microsoft Dynamics 365 Marketing

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Microsoft Dynamics 365 Marketing Module

MS Dynamics 365 module is a unified Marketing automation module to address business challenges and foster tight alignment between Sales, Marketing and Customer Service teams.  

Deliver personalized, tailored communications based on a specific lead’s interaction with your marketing assets in secure Microsoft Cloud ensuring compliance at all stages. 

  • Orchestrate customer journeys across channels
  • AI-enabled insights to customer interactions
  • Unified customer data with actionable insights
  • Secure and trusted compliance with Microsoft Cloud
  • Request, Capture and Store customers’ consent
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A quick fix to complex marketing challenges  

Win customers and earn loyalty faster. Turn insights into relevant action with AI-driven recommendations and. Run targeted, multi-channel campaigns and react to customer-led actions in the moments that matter.  

  • Boost Productivity

  • Simplify Collaboration

  • Improve Open Rates

  • Measure Customer Sentiments

  • Target Right Audience

  • Reduce Operational Cost

Marketing Process Automation

Marketing Process Automation

Microsoft Dynamics 365 for Marketing comes with robust automation features for your lead-gen operations.

  • Marketing emails, Social Posting and Segmentation

  • Marketing Insights

  • Marketing Calendar

  • Account Based Marketing 

Customer Journeys

Automated, Interactive Customer Journeys

Create multichannel marketing campaigns that targets specific segment, automate responses and launch Dynamics Marketing workflows.

  • Library of custom templates

  • Event catalog with built-in and custom events

  • Event-driven, extensible automation

  • Create custom channels in customer journeys

Leads Management

Leads Management

Create multichannel customer journeys to attract leads from various sources use business process flows to nurture each lead in a personalized manner.

  • Lead-gen across channels

  • Lead nurturing, qualification and scoring

  • Lead prioritization

  • Analysis & Insights 

Event Management

Events Management

Plan, promote, and manage events and capture speaker details and registrations using QR codes.

  • Registration and Attendance Management

  • Session Tracking & Speaker Management

  • Tracking Sponsors & Sponsorships

  • Event webpages with form integration

  • Self-service attendee registration

Available Integrations

Dynamics-365-Customer-Voice-survey

Dynamics 365 Customer Voice survey

Power bi

Power BI

LinkedIn

LinkedIn

outlook

Outlook

teams

Teams

forms

Forms Pro

poweapps

Power App Portals

office365

Office365

Lets discuss your project. Get practical tips to scale your engagement efforts across channels, adapt your outreach, and automate your operations in secure Microsoft Cloud!
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Service Overview

Our expertise covers Microsoft Customer Engagement i.e. sales, marketing, and service for out of the box implementations as well as custom Microsoft Dynamics Marketing solutions.

Business Consulting and Advisory Services

Business Consulting and Advisory Services  

Full Cycle Implementation

Full Cycle Implementation

Turning Around Failed Implementations

Turning Around Failed Implementations  

Customization and Technical Advisory

Customization and Technical Advisory  

Business Application Integration

Business Application Integration  

Modernization/ Upgrade/ Reimplementation

Modernization/ Upgrade/ Reimplementation  

Support and Maintenance

Support and Maintenance  

Licensing and Negotiation

Licensing and Negotiation

FAQs

What is Microsoft Dynamics 365 Marketing?

Microsoft Dynamics 365 Marketing is a marketing automation platform that helps businesses create personalized campaigns, automate customer journeys, manage leads, and measure campaign performance across multiple channels.

What can you do with Dynamics 365 Marketing?

You can map out full customer journeys, put email campaigns on autopilot, spin up landing pages and forms without a developer, run and manage events, and fine-tune the customer experience to match how your audience actually behaves.

Is Dynamics 365 Marketing integrated with Dynamics 365 Sales?

Yes, and that's one of its strongest features. Marketing and sales end up working off the same customer data, which means leads get qualified faster and nothing falls through the cracks between the two teams.

Is Dynamics 365 Marketing suitable for small and mid-sized businesses?

Yes. Businesses of all sizes can use Dynamics 365 Marketing to automate repetitive tasks, nurture leads, personalize customer engagement, and scale marketing efforts without adding unnecessary complexity. 

Why should I choose a Dynamics 365 Marketing implementation partner?

Because getting the configuration right the first time saves you months of cleanup later. A partner who's done this before will set it up correctly, connect it to whatever systems you're already running, automate the processes that matter most, and help you actually see a return on what you're paying for it.

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